Title IT Specialist
LocationWhite Lake, WI
Job Information

Robbins, Inc. seeks dedicated and talented individuals to join our team and experience challenging and meaningful work. We are the proven leader in sports flooring with over 200 million square feet of our milled maple flooring installed in facilities around the world.  Our office and manufacturing operations are run with an emphasis on safety and a mission to provide a healthy working environment for all employees.

The IT Specialist is the primary point of contact for internal system users.  This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment as well as network support and software related assistance for supported applications.  Additionally, the Specialist will assist in defining network and desktop environment policies, procedures, and security standards and practices.

Ideal Candidates will have varying levels of expertise or knowledge of the included technologies.  This position will be provided the opportunity to grow in this position by elevating our internal knowledge and/orexpanding their knowledge and expertise in the areas of: VMware, Citrix XenDesktop, Microsoft Active Directory, Microsoft SQL server, Symantec and TrendMicro malware protection, VoIP Phone System, IBM SmartCloud/Domino/Notes email, Mimecast email security, HP thin clients, Cisco switches, Cradlepoint firewall/routers, IBM xSeries servers, IBM V5000 and DS3500 SAN, IBM Power 7, Zebra label printers, Cisco wireless infrastructure, Synology NAS, IP Video Cameras.

Required Skills:

  • Hardware and software support for laptops, printers, Apple and Android devices, Windows 10 and Windoes Server 2008 R2 and 2012 R2
  • Network configuration and troubleshooting of WAN / VLAN / firewall / QoS / VPN
  • SSL certificate installation and updating
  • Remote user support
  • Strong working knowledge of Microsoft Office applications
  • Researching technical solutions
  • Ability to work with vendors to resolve technical problems
  • SQL database query
  • Training of end users
  • HTML development
  • Analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks
  • Strong customer service orientation
  • Dedication to ongoing development and education


Education and/or Experience:

  • Minimum 2 year degree in Information Technology or related discipline or
  • Appropriate Certification and Experience


Work Environment:

The work environment resembles that of a typical office regularly requiring the employee to sit, stand, walk, stoop and use office equipment and computer with related tools.  This position will require travel via car and/or plane as needed.   Business may be conducted after normal business hours during meals or recreational time.  Employee may be required to lift, carry, and package items weighing up to 50 pounds.  Regular exposure to production environment will require use of personal protective equipment including head, ear or eye protection.


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